Voltefy Budget Support
Voltefy Budget — Support
Need help with Voltefy Budget? We're here.
Get in touch
Email admin@voltefy.com and we'll usually reply within 1–2 business days.
When you write, please include:
- Your device model (e.g., iPhone 15 Pro)
- iOS version (Settings → General → About)
- Voltefy Budget version (Profile → About → Version)
- A short description of what you were doing and what went wrong
- A screenshot if applicable
Frequently asked questions
Is my financial data private?
Yes. Budget data is stored locally on your device. Only your sign-in info (email and provider) is stored on our servers.
How does the OCR scan work?
Receipts and statements are processed entirely on your iPhone using Apple's Vision framework. Images never leave your device.
What happens if I sign out?
Your account stays intact. Sign back in with the same provider any time to continue. Note that for security, switching to a different account on the same device clears the local data.
How do I restore my Voltefy Pro purchase on a new device?
Open the app → Profile → Voltefy Pro → tap Restore Purchases. As long as you're signed in to the same Apple ID that made the original purchase, Pro will unlock.
How do I delete my account?
Open the app → Profile → scroll down → tap Delete Account. This removes your account from our servers and clears local data. It cannot be undone.
I'm getting a refund question.
In-app purchases are processed by Apple. Refund requests must go through Apple at reportaproblem.apple.com.